Five ideas for using the new Foursquare brand pages for your business or organisation

Foursquare logoToday, Foursquare launched the ability for anyone to create their own ‘brand’ page on Foursquare. This means that brands or organisations can now quickly set up a presence on the rapidly growing location based network, and share their tips and advice about what to do and where to go.

Let’s take a quick step back – remember, Foursquare is more than just a game or a tool to announce your location. It’s a social recommendation engine: it lets people find out where their trusted friends and contacts hang out and allows them to share tips and advice about places, from where’s good to eat, to special offers. I wrote a blog post primer on this titled How to win Foursquare friends and influence people.

Why is this new? Until recently, Foursquare had a lengthy and manual process for approving your brand on Foursquare and many organisations nominated an individual to be followed instead who could be their ambassador.

Now, to create a Foursquare brand page, all you need is your brand’s Twitter account, some logos, at least five tips and in about half an hour, you could be up and running and being featured in Foursquare’s page gallery. I had a go this afternoon setting up a page for #smc_mcr in Manchester and came up with some ideas for you to harness the power of Foursquare pages.

Creating a page is a bit like using making a Facebook page. You log in with your own personal Foursquare account and then create the Foursquare brand page. You can then ‘act as’ that Foursquare brand page while setting up the page and leaving tips.

Just one word of warning: if your brand or organisation already has a Twitter account linked to a personal Foursquare account, you won’t be able to create a Foursquare page for it using that Twitter account. If this happens, just un-associate (dissociate!) the brand Twitter account from the existing Foursquare account before you try and create a page.

So, once you’ve got your page set up, what can you use it for? Pages let you do two things: leave tips at locations and ‘check-in’ to a location as a brand. Here’s some ideas for how you can use both:

1. Invite users to your stores or physical location

Foursquare’s all about recommending places, so why not recommend your own? Leave a tip inviting someone to pop in for a cuppa, browse your shop or have a chat. Digital technology often works best when it enables unexpected positive real-world interaction, so make it happen. Even if they don’t take you up on that offer, at least people will remember that there’s a physical location nearby.

It’s even better if you’ve registered any relevant locations and have added “Special Offers”. Also, some cities like Manchester, have a scheme which means that venues can opt-in to allow people to use their toilets for free. This is another idea for a tip and invaluable to know if you need to spend a penny in town!

A note about tips: your tips pop-up on someone’s screen when they check-in nearby, if they’re following you. They also pop-up if they’re not following you, but only if there are no other unread tips from their friends nearby.

Make sure you check-in whenever you visit one of your venues or offices too.

2. Leave tips about things you already like doing

Being on Foursquare is means you’re part of a community of people sharing advice, so get involved. As a brand or organisation, are there fun places that your staff or employees like to hang out? Where do you go for lunch, or a drink after work? Tell Foursquare and tell us why – is it a cheap place to get your daily bread or does it have a great vibe to wind down after a long day in the office?

You could also leave tips relevant to the type of location. For example, is there a really useful information resource that someone should check out?

This is a great way to engage in the general conversation – after all, it’s what most people on Foursquare tend to do. If you have staff parties or outings, then you can check-in to those venues using the Foursquare app. It’s a good way of showing that you represent real people who do ordinary things. And, it’s a great way to spread the love in your local neighbourhood.

3. Holding an event? Let everyone know how to get involved

This is a no-brainer: if you’re having an event that people might be interested in, let them know by dropping a tip at the location. It’s a simple way to promote your event and spread the word to those who might not even know you’re doing something in the area. When the event starts, you can also check-in to the location as a page and tweet that you’re there and it’s going ahead.

This is especially good for community-based events or non-profits, but equally for one-off visits to town by brands like pop-up fashion sales or book-signings. Make sure you add a web link and a Twitter hashtag to your tips and check-ins, so someone can tweet it straightaway.

4. Avoid disparaging tips about competitors (leave that to the punters!)

“My burritos are better than their burritos”. While this may be true, it’s not really the place of a brand or organisation to leave negative comments about the competition. Yes, there are negative tips on Foursquare, but what individual users do is up to them (and will carry far more weight than seeing effectively a self-serving tip.

5. Go global

With Foursquare, your brand or organisation can have a presence way beyond the locality you’re based. Say you’re a non-profit sponsoring projects overseas: leave a tip near there letting local users know how you’ve helped and how they can get involved. If you’re a manufacturing brand or cottage industry, why not leave tips near where you source your raw materials? Or, if you’re a sports team with a global following, let people know where you can meet other fans.

It could be interesting for those local users to know just how far something travels and where it’s used, and it helps raise awareness of your online brand. And of course, if you go travelling or exploring new places, check-in as your brand wherever you go and say what you’ve seen and how it influences your business.

In conclusion, try to make your use of Foursquare relevant, quirky and interesting: plain, irrelevant ad-spam is an instant turn-off and can lead to a negative response on Twitter.

Also, set up your page quickly! Don’t worry if it’s not perfect: I’ve no doubt that we’ll see these pages mushroom, just like they do on Facebook, and it’s best to put something up quicker than it is to wait around to see what happens.

Go ahead and try setting up your brand page now. Do you have any other good ideas for how to use Foursquare pages? Leave a comment below.

Review: Is it worth upgrading your older Mac to OS X 10.7 Lion?

One of the great things about owning a Mac is that for most tasks, you don’t suffer the same slow down that can be suffered by many Windows users. A Mac bought four years ago can still happily run many of today’s productivity and design applications.

Also, buying a Mac can be a relatively large investment, particularly for students – so you don’t want to junk it every time Apple release an upgrade. Of course, it’s not just the processor and RAM – what if you don’t have a newer glass trackpad with multi-touch, or an SSD?

So what does today’s launch of Mac OS X Lion mean for users of older Mac hardware?

Mac OS X Lion screen

Firstly, the minimum system requirements are very similar to OS X 10.6 Snow Leopard. The most important change is that you’ll need at least an Intel Core 2 Duo to run Lion. This means users with the very first generation of Mac and Intel hardware (Core Solo/Core Duo) are excluded from the upgrade. Also, while you can get away with running Lion on 2 GB RAM, experience from Snow Leopard suggests 4 GB is a comfortable minimum for multi-tasking.

You’ll also have to be running Mac OS X Snow Leopard, version 10.6.8 to install Lion. Even if you want to do a clean install, you must download Lion via the App Store first and then follow the various guides.

About this Mac with Lion showing Core2Duo

This morning, I took the plunge and installed Mac OS X Lion on my late-2007 MacBook Pro (2.4 GHz Core 2 Duo, 4 GB RAM). It wasn’t a clean upgrade – in fact, I’ve upgraded it from Tiger to Leopard (on launch day) and then to Snow Leopard. The upgrade process was pretty smooth and didn’t require any input from me. A little over half an hour later, I was presented with the smooth iOS-style login screen.

Mac OS X Lion login screen

Login was characteristically a slow experience – this is one thing that could be quicker, but I do have a number of apps that I set to launch on login, like Twitter for Mac, Chrome and the usual like Dropbox etc. Experience suggests a reboot and login is a pretty rare occurrence, so I’ve never been bothered by this.

However, this is where the problems seemed to start: Chrome was slow, sluggish. Twitter was updating slowly and I could hear my hard drive clunking away. Opening Activity Monitor, my processor usage wasn’t particularly high, but my hard drive was being ragged fairly hard.

Activity monitor screenshot

In retrospect, this wasn’t too surprising – I had just installed a near 4 GB update to my operating system. A bit of advice from Twitter and this article rightly identified that it was simply Spotlight re-indexing my hard drive; given that it’s not particularly large, this only took about 15 minutes before things seemed to return to normal.

Beyond that, there don’t appear to be any major performance issues, despite the fact that my Mac will be at least initially transparently rebuilding its caches and defragmenting key operating system files. So far, I can’t use any new gestures as I don’t have a multi-touch trackpad. I’ve also turned off the iOS “scroll wheel” style scrolling through System Preferences (it’s labelled “Content moves in the direction of finger movement on touch-pad or mouse”). I guess if I ever start using my Magic Mouse again, I might change this, but for now, this isn’t something new I want to learn. Users desperate for gestures may benefit from a Magic Trackpad.

As for other new features, Mission Control works smoothly and as expected, unifying my ill-used Spaces and application windows. I also like the fact that Dashboard widgets appear in their own space (you can turn this off).

Screenshot of Mission Control

I haven’t seen much evidence of iOS-style ‘instant’ switching to apps, though Word for Mac 2011 and Photoshop CS3 did both bring up the last few documents and images that I worked on when I quit and restarted the apps. The Launchpad also works smoothly, but for me, this feature is far less useful than using a launcher like QuickSilver as a launcher/Spotlight replacement. Launchpad is marginally quicker than using the Finder to launch apps, but QuickSilver’s “double-tap and type” is much quicker and targeted than Launchpad’s full-screen browsing of all my forgotten apps.

Launchpad - meh

But what about the other bundled apps with Lion – like the new Mail, iCal and all the other small upgrades? As a user of Sparrow, I don’t foresee using the Mail app, which shares many similarities with Sparrow already, but isn’t quite as slick when it comes to supporting Gmail specific features. iCal’s full-screen view is a dream for at-a-glance viewing though.

Unfortunately, if as a user of an older Mac, you continue to rely on apps written for PowerPC, you’ll find that Lion is the end of the road: Rosetta is finally dropped, the software layer that lets you run PowerPC apps on Intel hardware, along with Front Row. Users may also have to install their own Java and Flash

Ultimately, what OS X Lion offers for your Mac is a number of enhanced and improved features including, Auto Save and Versions which will be a boon for anyone struggling with crashy apps or editing large documents. The updated user interface is also pleasing to the eye, offering a crisper interface that continues to make Aqua one of the most pleasant UIs of any operating system.

And for just $29.99 or £20.99, Mac OS X Lion is comparatively good value for money as an upgrade for your older Mac. Download it from the App Store now.

Steam hauled train service returns to Manchester Piccadilly train station

A special passenger service from London, “The Palatine”, pulled in at around 1.30 pm this afternoon having left London Euston at around 8 am. Hauled by an A4 class locomotive 60019 Bittern, capable of speeds of up to 100 mph, it travelled along the West Coast Main line, passing through Watford Junction, Northampton, Crewe and Stockport before arriving on time at Platform 8. 

This unique service was met with excitement by scores of railway enthusiasts and passers-by, who were surprised and delighted to see this 1930s designed train alongside a modern Pendolino, themselves introduced in the 2000s. 

The locomotive, Bittern is of the same class as the famous Mallarddesigned by Sir Nigel Gresley and which still holds the official world speed record for a steam locomotive. It was specially fitted with a double tender so as to make today’s 5.5 hour journey without stopping for additional water.

The train was available for viewing at the platform until 2 pm when it was returned to the depot. This evening’s return journey will be hauled by diesel traction.

Today sees two steam locomotive events in the Manchester area. Earlier, a special train in aid of the Help for Heroes charity passed through Manchester Victoria station on the way from Lancaster to York. It will pass through again on its return at approximately 7.30 pm